Field knowledge, on demand, for the people keeping the lights on.
Transmission & distribution, municipal & cooperative utilities, water & wastewater, renewables, oil, gas & midstream, and the contractors who serve them all — every operator runs on records scattered across systems and careers. We connect asset history, field knowledge, and compliance files into systems a crew can query from the truck.
Where you operate
Built for the corner of the grid you run.
Six sub-sectors, one discipline — scoped inside the workflow, built to written acceptance criteria, operated after go-live.
Electric transmission & distribution
Wires companies whose asset history lives in three systems and a few long memories — and whose filings depend on reconciling all of it.
Asset-record resolution
GIS, work orders, and inspection archives resolved to one asset identity through a matching layer built and validated before any interface — so a circuit's history reads as one file.
Switching-procedure retrieval
Procedures retrieved by asset and voltage class with the source revision cited — a qualified operator confirms every step before switching.
Storm-response documentation
Damage assessments and crew logs assembled into cost-recovery documentation as the restoration runs, not reconstructed after it.
Vegetation-management analytics
Trim cycles ranked against outage history and inspection findings from the program data you already collect.
The asset lifecycle, on the record.
Every station writes its own record as the work happens — no reconstruction, no relying on whoever might remember.
Written as the work happens · records that survive the retirement wave
The asset lifecycle, on the record.
Every station writes its own record as the work happens — no reconstruction, no relying on whoever might remember.
- Inspectfield entryFindings tied to the right asset the moment the crew logs them
- Assesscondition scoreCondition ranked against inspection history, queued for engineering review
- Planwork scopeScopes and switching procedures drafted from the asset's own record, cited
- Dispatchcrew briefCrews briefed with what the last three visits found
- Verifysign-offCompleted work checked against plan; a supervisor signs the exceptions
- FileexhibitCompliance and rate-case exhibits assembled from the work itself
Written as the work happens · records that survive the retirement wave
Workforce transition
Knowledge that outlasts the crew change
The foreman who knows which breaker sticks in cold weather has a retirement date. Before it arrives, we run a capture discipline that writes that knowledge down — and keeps it answerable, with the source attached.
- 01
Interview
Structured sessions with the people who hold the knowledge — recorded on their schedule, at the substation if that's where the stories live.
- 02
Transcribe
Sessions transcribed and tagged by asset, circuit, and procedure — built to keep the detail, not summarize it away.
- 03
Structure
Knowledge mapped to your asset registry, so “the old 34.5 kV feeder” resolves to a record instead of a memory.
- 04
Cite
Every entry linked to its source — the transcript, the work order, the manual page that corroborates it.
- 05
Answer
Crews ask in plain language; answers arrive with the source attached, so they can verify before they act.
The citation discipline
If the system can't cite it, it doesn't say it. Every answer traces to a source document — an interview transcript, an inspection report, a manual page — retrievable in one click, so a lineman can verify before acting and an analyst can drop the source straight into a filing exhibit.
And the consequential calls stay with people: switching gets confirmed with a supervisor, filings get signed by compliance. The system shortens the search, not the chain of command.
Example exchange
“Anything I should know before switching at the Route 9 substation?”
The interlock on breaker 52-4 sticks below freezing — noted on the last two winter inspections and confirmed in the area foreman's exit interview. Procedure rev. 7 adds a manual check. Confirm the clearance with your supervisor before operating.
What's in the way
The problems we see across the sector
Workforce transition
Decades of asset knowledge retires with the workforce, and new crews inherit paper records.
Regulatory filing workload
Rate cases and compliance filings consume analyst months assembling evidence that already exists somewhere.
Asset data fragmentation
GIS, work orders, and inspection records describe the same asset three different ways.
What we build
Tailored to the sector, not adapted to it
Field & asset knowledge system
Inspection history, manuals, and work orders answerable from the truck, with sources cited.
Explore the practiceFiling & reporting automation
Draft regulatory responses assembled from your own filings and data room, queued for counsel review.
Explore the practiceAsset health analytics
Failure-pattern detection from inspection and outage history, ranked by criticality.
Explore the practice“New linemen ask the system what the last three crews found on that circuit. That used to be a phone call to someone who retired.”
Director of field operations · Transmission & distribution · Transmission & distribution utility
Related
Go deeper
Case study
Forty years of field knowledge, answerable from the truck
A transmission and distribution operator cut asset-record search time 40% and assembled its rate case six weeks faster with a cited field knowledge system.
Read the case studyResource
The tailored AI playbook
Our thinking on the problems this sector runs into — and the delivery discipline that answers them.
Get the whitepaperEnergy & utilities
Bring us the feeder history, the filing calendar, and the retirement list.
A two-week scoping phase alongside your crews and analysts — riding along on real work, timing real record searches, and writing signed acceptance criteria before anything gets built. Scope → Build → Operate.